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PRIVACY POLICY

Effective Date: November 29, 2025
Last Updated: November 29, 2025

Introduction

Welcome to Athens Bike Rentals. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website athensbikerentals.in or use our bike rental services in Trivandrum.

By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Make a bike rental reservation or booking
  • Register for an account on our website
  • Fill out contact forms or enquiry forms
  • Subscribe to our newsletter
  • Communicate with us via email, phone, or in person

This personal information may include:

  • Full name
  • Email address
  • Phone number
  • Postal address
  • Date of birth
  • Driver's license information (required for bike rentals)
  • Payment information (credit/debit card details, UPI information)
  • Emergency contact details

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

  • IP address
  • Browser type and version
  • Operating system
  • Pages viewed and time spent on pages
  • Referring website addresses
  • Date and time of your visit

Location Information

With your permission, we may collect location data to help you find our rental location, provide directions, and enhance your user experience.

How We Use Your Information

We use the information we collect for various purposes, including:

  • Processing Rentals: To process your bike rental bookings, verify your identity, and manage your rental period
  • Communication: To respond to your enquiries, send booking confirmations, and provide customer support
  • Payment Processing: To process payments securely and issue receipts
  • Service Improvement: To understand how our services are used and improve our offerings
  • Marketing: To send you newsletters, promotional offers, and updates about our services (you can opt-out at any time)
  • Legal Compliance: To comply with legal obligations and protect our rights and safety
  • Security: To maintain the security and integrity of our website and services

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers

We may share your information with third-party service providers who assist us in operating our business, such as payment processors, insurance providers, and website hosting services. These parties are obligated to keep your information confidential.

Legal Requirements

We may disclose your information if required by law, court order, or governmental authority, or to protect our rights, property, or safety, or that of others.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity, subject to the same privacy protections.

With Your Consent

We may share your information with other parties when we have your explicit consent to do so.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Secure Socket Layer (SSL) encryption for data transmission
  • Secure storage of sensitive information
  • Regular security assessments
  • Limited access to personal information by authorized personnel only
  • Regular staff training on data protection

Important: While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us:

  • Remember your preferences and settings
  • Understand how you interact with our website
  • Improve website functionality
  • Analyze website traffic and usage patterns

You can control cookie settings through your browser. However, disabling cookies may affect your ability to use certain features of our website.

Your Rights and Choices

You have the following rights regarding your personal information:

Access and Correction

You have the right to access and update your personal information at any time by contacting us.

Deletion

You may request deletion of your personal information, subject to legal retention requirements.

Opt-Out

You can opt-out of receiving marketing communications by clicking the "unsubscribe" link in our emails or contacting us directly.

Data Portability

You may request a copy of your personal information in a structured, commonly used format.

Objection

You have the right to object to certain types of processing of your personal information.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Rental records and driver's license information are typically retained for legal and insurance purposes.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in locations outside of India. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by posting the new policy on our website with an updated "Last Updated" date. Your continued use of our services after such changes constitutes your acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Athens Bike Rentals

Trivandrum, Kerala, India

Email: info@athensbikerentals.in

Website: athensbikerentals.in

We will respond to your enquiries within a reasonable timeframe and work to address any concerns you may have about your personal information.